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Home  > Faculty of Hospitality & Tourism Management > Academic Programmes > Dip. Hotel Management (A Work-Based Learning Approach)
Dip. Hotel Management (A Work-Based Learning Approach)
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Approval Code N/811/4/0042; 12/2016
Classification Diploma
Subject Area Hotel Management (A Work-Based Learning Approach)
Course Mode Full Time
Course Duration 2 Years
Course Location UCSI University, Kuala Lumpur Campus
Intakes January, May and September
For UCSI University’s Diploma in Hotel Management, students will obtain the study of multidisciplined-knowledge and skills required for modern management in the global hospitality industry. It covers a wide range of areas from Front Office, housekeeping, food and beverage to managing guests' experiences.


Assessment is in the form of presentations, quizzes, tests, mid-term and final examinations, assignments, projects, research reports and a dissertation.
Entry Qualification for Diploma Programme
Qualifications Academic Requirements
SPM / O-Level Minimum 3 credits
UEC Minimum 3 credits
Polytechnic Certificates Pass
Other qualifications deemed equivalent to SPM/O-Level by Malaysian Qualifications Agency Overall average score of 50%
English Requirements
  • A distinction (A+, A or A-) in the English Language subject at SPM/UEC level; or MUET Band 4; or a score of 196 (computer-based) / 525 (writing-based) / 69-70 (internet-based) in TOEFL; or Band 5.5 in IELTS.
  • In the event that the English Language Requirements are not met, student may be required to undertake additional English module(s) prior to or concurrently with the undergraduate programme, based on the University’s decision.
* International students holding equivalent academic qualifications but which are not conducted in English, are required to sit for the English Placement Test, which may result in the taking of the Certificate in English programme (1 to 10 months). Students who intend to pursue the above undergraduate programme directly, are advised to fulfil the above English requirements prior to commencing their studies at the University.
Note / Legend Discretion is given to the Head of School to deal with applicants who have results borderline to the Academic Requirements.

SPM Credit – 'A+' to 'C'
O-Level – 'A' to 'C'
UEC Credit – 'A1' to 'B6'
STPM principal – 'A' to 'C'
'A' Levels principal – 'A' to 'E'
Students may expect to be employed by:
  • Front Office Manager
  • Executive Housekeeper
  • Restaurant Manager
  • Sales Executive
  • Training Executive
  • Human Resources Executive
  • Purchasing Executive
Year 1
  • Food and Beverage Service
  • Basic Food Preparation
  • Hospitality and Tourism Communication
  • Introduction to Tourism and Hospitality Industry
  • Housekeeping Operation and Management
  • Extra-curricular Learning Experience 1 (MPU-U4)
  • Customer Service
  • Front Office Operation and Management
  • Computing Studies
  • Pastry and Bakery
  • Commercial Cookery
  • Study Skills and Employability (MPU-U2)
  • Industry Placement I
Year 2
  • Food and Beverage Management
  • Introduction to Accounting
  • Introduction to Management
  • Hospitality and Tourism Economics
  • Introduction to Human Resource Management
  • Hospitality and Tourism Law
  • Extra-curricular Learning Experience II (MPU-U4)
  • Eco Hospitality
  • Hospitality and Tourism Management Accounting
  • Introduction to Foreign Languages in Hospitality
  • Fundamentals of Marketing
  • Entrepreneurship
  • Banquet and Events Management
  • Malaysian Ecotourism (MPU-U3)
  • Industry Placement 2
General Courses (MPU) are compulsory for all students.

U1 –   For Malaysian students:
  1. Malaysian Studies

–   For Foreign students:
  1. Communication in Bahasa Melayu 2

All information is correct at the time of upload and UCSI University reserves the right to make amendments without prior notice.

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