In UCSI's Diploma in Hotel Management, students will study multidiscipline-knowledge and skills required for modern management in the global hospitality industry. It covers a wide range of duties from front office and housekeeping, to Food and Beverage management, to supervision of relations between staff and guests, as well as back office administration (marketing, human resources and accounting skills).
Coursework percentage and written examination percentage. This programme provides students with relevant, interesting, stimulating and practical experience via a variety of teaching and practical techniques. Different dynamic learning processes are employed in the delivery of this programme, such as lectures, tutorials, team-based project, real life system development, presentations and independent projects supervised by supervisors from university lecturers or industry experts. The work-based learning is very much practical oriented.
SPM / O-Level
Other qualifications deemed equivalent to SPM/O-Level by Malaysian Qualifications Agency
Overall average score of 50%
A distinction (A+, A or A-) in the English Language subject at SPM/UEC level; or MUET Band 4; or a score of 196 (computer-based) / 525 (writing-based) / 69-70 (internet-based) in TOEFL; or Band 5.5 in IELTS.
In the event that the English Language Requirements are not met, student may be required to undertake additional English module(s) prior to or concurrently with the undergraduate programme, based on the University’s decision.
* International students holding equivalent academic qualifications but which are not conducted in English, are required to sit for the English Placement Test, which may result in the taking of the Certificate in English programme (1 to 10 months). Students who intend to pursue the above undergraduate programme directly, are advised to fulfil the above English requirements prior to commencing their studies at the University.
Students may expect to be employed by:
Hotels & Motels
Spas & Resorts
Food Service Establishments
Casinos & Theme Parks
Property Management Companies
Food and Beverage Service
Basic Food Preparation
Hospitality and Tourism Communication
Introduction to Tourism and Hospitality Industry
Housekeeping Operation and Management
Extra-curricular Learning Experience 1 (MPU-U4)
Front Office Operation and Management
Pastry and Bakery
Study Skills and Employability (MPU-U2)
Industry Placement I
Food and Beverage Management
Introduction to Accounting
Introduction to Management
Hospitality and Tourism Economics
Introduction to Human Resource Management
Hospitality and Tourism Law
Extra-curricular Learning Experience II (MPU-U4)
Hospitality and Tourism Management Accounting
Introduction to Foreign Languages in Hospitality
Fundamentals of Marketing
Banquet and Events Management
Malaysian Ecotourism (MPU-U3)
Industry Placement 2
General Courses (MPU) are compulsory for all students.
–   For Malaysian students:
–   For Foreign students:
Communication in Bahasa Melayu 2
All information is correct at the time of upload and UCSI University reserves the right to make amendments without prior notice.