Information for Faculty and Staff
1. How can I refer a student for counselling?
Suggest to the student that counsellors at the Student Development & Counselling Unit at the Student Affairs Office can help him/her with his/her concerns. Discuss with the student the intention to refer him/her to a counsellor and that he/she need not go through this problem alone. You can also offer to help walk the student over to the Student Affairs Office or help to call to make an appointment. Please remember to complete the Student Referral Form and submit this to the Counsellor. (Refer to Referral Guide)
2. Can I discuss the student's problem with the Counsellor?
The conversations between a counsellor and a student during the counselling session(s) are strictly confidential and not available to anyone. Information will only be released in the event the student has given a prior written consent. If you are concerned about the student, please contact the student directly. Please see "confidentiality" for further information on this matter.
Information for Student
1. What is the duration of counselling sessions?
Counselling sessions are usually 50 to 60 minutes long, conducted once a week and lasting between one to six or more sessions. However, this may vary according to the case.
2. Can I change a counsellor?
Yes, you can request for another counsellor at any time during the counselling service. Please inform your current counsellor of your intentions before proceeding to do so.
3. Can I terminate my counselling session any time?
Yes, you can terminate your counselling session at any time. However, you are encouraged to discuss your intentions with your counsellor.
4. I am concerned for my friend. How can I help?
You can talk to a counsellor about the concerns that you have regarding your friend. We can help you to deal with the situation.