Faculty/Department: UCSI Hotels Sdn Bhd
Campus: Kuala Lumpur
The restaurant hostess is the first employee to interact with arriving guests as they enter the restaurant. He/She should ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations.
Welcome the guests by greeting them as per the standards and respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
Last Update: 03-Mar-2020