Executive, International Marketing

Responsibilities

1) Enquiry Management

• To provide correct and accurate information on the University/programmes.
• To advise enquirers on possible programmes and career pathway.
• To advise and assist enquirers on the admission procedures.
• To advise enquirers on the visa processing procedures.
• To ensure all email enquiries are replied within 24 hours (company working day).
• To conduct ‘Campus Tours’ if requested or required
• To collect contact details via the ‘Programme Enquiry Datasheet’.

2) Participation of Marketing Activities/Events

• To participate in all activities/events assigned by supervisor.
• To coordinate on arrangements of logistics and budget if assigned by supervisor to lead/organize activities/events.
• To be on time during the participation of all activities/events.              

3) Database Management

• To ensure the input of all enquiries collected into the IIS enquiry database.
• To indicate potentiality of all enquiries collected.
• To indicate the qualifications and follow-up dates of all enquiries collected.

4) Marketing and Sales Management

• To achieve sales target based on markets assigned.
• To plan and propose marketing activities together with supervisor.
• To identify and propose new marketing opportunities, if any.
• To manage and service the Student Recruitment Agents, if any.

5) Agent Servicing

• To service and provide the agents with sufficient information and product knowledge.
• To guide the agents on the admission and visa processing procedures.
• To guide the agents on the usage of the IIS online portal.
• To monitor the statuses of the recruited students.
• To help process the payment invoice of the agents promptly.

6) Other Assignments and Development

• To identify and attending suitable self-development training.
• To arrange dispatch services when required by Admission Office.
• To perform all other duties related to the above, which may be assigned to you by your supervisor from time to time.
• To introduce and design a new reference that would convenient your communication with clients, agents and potential clients.
• To support the operations in absence of International Team colleague, if required.

Requirements

• Bachelor’s degree in any field.
• Minimum 2-3 years working experience.
• Excellent communication skills.
• Pro-active and self-motivated, with the ability to work independently as well as participate within the team.
• Able to work under pressure and meet deadlines, possess a mature attitude and a good team player.
• Strong communication, presentation and interpersonal skills.
• Capability in Mandarin speaking and writing skills will be an added advantage.