Senior Executive, International Marketing

Senior Executive, International Marketing

Faculty/Department: UCSI College Sdn Bhd
Campus: Kuala Lumpur


Responsibilities

1) Enquiry Management

  • To provide correct and accurate information on the University/programmes.
  • To advise enquirers on possible programmes and career pathway.
  • To advise and assist enquirers on the admission procedures.
  • To advise enquirers on the visa processing procedures.
  • To ensure all email enquiries are replied within 24 hours (company working day).
  • To conduct ‘Campus Tours’ if requested or required
  • To collect contact details via the ‘Programme Enquiry Datasheet’.

2) Participation of Marketing Activities/Events

  • To participate in all activities/events assigned by supervisor.
  • To coordinate on arrangements of logistics and budget if assigned by supervisor to lead/organize activities/events.
  • To be on time during the participation of all activities/events.              

3) Database Management

  • To ensure the input of all enquiries collected into the IIS enquiry database.
  • To indicate potentiality of all enquiries collected.
  • To indicate the qualifications and follow-up dates of all enquiries collected.

4) Marketing and Sales Management

  • To achieve sales target based on markets assigned.
  • To plan and propose marketing activities together with supervisor.
  • To identify and propose new marketing opportunities, if any.
  • To manage and service the Student Recruitment Agents, if any.

5) Agent Servicing

  • To service and provide the agents with sufficient information and product knowledge.
  • To guide the agents on the admission and visa processing procedures.
  • To guide the agents on the usage of the IIS online portal.
  • To monitor the statuses of the recruited students.
  • To help process the payment invoice of the agents promptly.

6) Other Assignments and Development

  • To identify and attending suitable self-development training.
  • To arrange dispatch services when required by Admission Office.
  • To perform all other duties related to the above, which may be assigned to you by your supervisor from time to time.
  • To introduce and design a new reference that would convenient your communication with clients, agents and potential clients.
  • To support the operations in absence of International Team colleague, if required.


Requirements
  • Bachelor’s degree in any field.
  • Minimum 2-3 years working experience.
  • Excellent communication skills.
  • Pro-active and self-motivated, with the ability to work independently as well as participate within the team.
  • Able to work under pressure and meet deadlines, possess a mature attitude and a good team player.
  • Strong communication, presentation and interpersonal skills.
  • Capability in Mandarin speaking and writing skills will be an added advantage.



Dateline: 30-Sep-2019
Last Update: 10-Jul-2019