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Dr Ong Eu Chin

Lecturer

Academic Qualifications

2020 - DBA, USM
2000 - MSc. Design and Manufacturing Management. London South Bank University
1999 - Advanced Diploma in Robotics & Mechatronics Engineering, FRIS
1998 -  Diploma in Robotics & Mechatronics Engineering, FRIS"

Areas of Interest
Agility - Focus on Organizational, Firm and Project Management Agility, particularly in healthcare.
Knowledge Management - Knowledge Management practice advancement and theory development.
Total Quality Management - Sustainable quality management practice and theory.
Supply Chain Management - Advanced IT augmented / assisted supply chains operational research.
Risk Management - Disaster and Business Continuity management.
Research

Current Research Project

  • Agility, Knowledge Management and KM Information Technology leads to increased Firm Performance.
  • Agility and healthcare provision through IT augmentation.
  • KMIT assisted Risk Management learning in the educational sector.

Publications

  1. Ong, E. C., & Tan, C. L. (2022). Soft TQM, agility, and knowledge management deliver organizational performance: A study of Malaysian manufacturing organizations in the electrical and electronics sector. Global Business and Organizational Excellence, 41(4), 28-47. http://https://doi.org/10.1002/joe.22155
  2. Ong, E., & Tan, C. (2021). Examining the Link among Agility, Knowledge Management Practices and Firm Performance: Empirical Evidence from Electrical and Electronics Manufacturing Firms. Jurnal Pengurusan (UKM Journal of Management), 61. 
  3. Ong, E. C., Tan, C. L., & Amran, A. (2019). The key is ownership of agility. Strategic Direction, 35(1), 9-12.
  4. Ong, E. C., & Tan, C. L. (2018). Soft TQM, knowledge management practices and manufacturing firm performance: a proposed framework. Global Business and Management Research, 10(1), 216-230.