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Research Highlights

Hot Paper (Top 0.1% by ESI)

Hot Papers are papers published in the last two years that are receiving citations quickly after publication. These papers have been cited enough times in the most recent bimonthly period to place them in the top 0.1% when compared to papers in the same field and added to the database in the same period. 

  • Ooi, K. B., Tan, G. W. H, Al-Emran, M., Al-Sharafi, M. A., Capatina, A., Chakraborty, A., Dwivedi, Y. K., Huang, T-L., Kar, A. K., Lee, V. H., Loh, X. M., Micu, A., Mikalef, P., Mogaji., E., Pandey, N., Raman, R., Rana, N. P., Sarker, P., Sharma, . A., Teng, C-I., Wamba, S. F., Wong, L. W., (2025) The Potential of Generative Artificial Intelligence Across Discipline: Perspective and Future Directions”, October 2023; In: Journal of Computer Information Systems, Vol. 65, Issue 1, pp. 76-107. [Recognized as a Hot Paper (Top 0.1% in the field of Social Sciences) by Clarivate Analytics’ Essential Science Indicators (ESI) in both the 1st and 2nd bi-monthly periods of 2025]. https://www.tandfonline.com/doi/full/10.1080/08874417.2023.2261010 
  • Wong, L. W., Leong, L. Y., Hew, J. J., Tan, G. W. H., Ooi, K. B. “Time to seize the digital evolution: Adoption of blockchain in operations and supply chain management among Malaysian SMEs”. June 2020; In: International Journal of Information Management. Vol. 52, 101997. (Publisher: Elsevier, SSCI; ABDC Ranked ‘A*’ journal; JCR-2024, IF = 27.0).  [Recognized as a Hot Paper (Top 0.1% in the field of Social Sciences) by Clarivate Analytics’ Essential Science Indicators (ESI) in the 3rd bi-monthly periods of 2020]. https://www.sciencedirect.com/science/article/abs/pii/S0268401219304347 
  • Dwivedi, Y. K., Hughes, L., Baabdullah, A. M., Ribeiro-Navarrete, S., Giannakis, M., Al-Debei, M. M., Ooi, K. B.,... & Wamba, S. F. “Metaverse Beyond the Hype: Multidisciplinary Perspectives on Emerging Challenges, Opportunities, and Agenda for Research, Practice and Policy”. October 2022; In: International Journal of Information Management, Vol. 66, 102541, pp. 1-55 (Publisher: Elsevier, SSCI; ABDC Ranked ‘A*’ journal; JCR-2024, IF = 27.0) [Recognized as a Hot Paper (Top 0.1% in the field of Social Sciences) by Clarivate Analytics’ Essential Science Indicators (ESI) in the 2nd bi-monthly periods of 2024]. https://www.sciencedirect.com/science/article/pii/S0268401222000767 
  • Aw E. Cheng-Xi, Tan, G. W. H., Cham, H. T., Raman, R., and Ooi, K. B. Alexa, what’s on my shopping list? Transforming customer experience with digital voice assistant”. July 2022; In: Technological Forecasting and Social Change.  Vol. 180, 121711 (Publisher: Elsevier, SSCI, ABDC-Ranked ‘A’ journal; ABS Level 3; JCR-2024, IF = 13.3). [Recognized as a Hot Paper (Top 0.1% in the field of Social Sciences) by Clarivate Analytics’ Essential Science Indicators (ESI) in the 2nd bi-monthly periods of 2023]. https://www.sciencedirect.com/science/article/abs/pii/S0040162522002335 
  • Koohang, A., Nord, J.H., Ooi, K.B., Tan, G.W.H., Al-Emran, M., Aw, E.C.X., Baabdullahh, A.M., Buhalis, D., Cham, T.H., Dennis, C., Dutot, V., Dwivedi, Y.K., Hughes, L., Mogajio, E., Pandey, N., Phau, I., Raman, R., Sharma, A., Sigala, M., Ueno, A and Wong. L.W. (2023), 'Shaping the Metaverse into Reality: Multidisciplinary Perspectives on Opportunities, Challenges, and Future Research', February 2023; In: Journal of Computer Information Systems, Vol. 63 No. 3, pp. 735-765. . (Publisher: Taylor & Francis, SSCI; Ranked ‘A’ in ABDC; JCR-2024, IF = 4.20). (Publisher: Taylor and Francis; SCIE; Ranked ‘A’ in ABDC; JCR-2024, IF = 4.20). [Recognized as a Hot Paper (Top 0.1% in the field of Social Sciences) by Clarivate Analytics’ Essential Science Indicators (ESI) in the 6th bi-monthly periods of 2024]. https://www.tandfonline.com/doi/abs/10.1080/08874417.2023.2165197 

Highly Cited Papers (Top 1% by ESI)

Highly Cited Papers are papers that perform in the top 1% based on the number of citations received when compared to other papers published in the same field in the same year. 

  • Ooi, K. B., Tan, G. W. H, Al-Emran, M., Al-Sharafi, M. A., Capatina, A., Chakraborty, A., Dwivedi, Y. K., Huang, T-L., Kar, A. K., Lee, V. H., Loh, X. M., Micu, A., Mikalef, P., Mogaji., E., Pandey, N., Raman, R., Rana, N. P., Sarker, P., Sharma, . A., Teng, C-I., Wamba, S. F., Wong, L. W., (2025) The Potential of Generative Artificial Intelligence Across Discipline: Perspective and Future Directions”, October 2023; In: Journal of Computer Information Systems, Vol. 65, Issue 1, pp. 76-107. [Recognized as a Highly Cited Paper (Top 1% in the field of Social Sciences) by Clarivate Analytics’ Essential Science Indicators (ESI) in both the 1st and 2nd bi-monthly periods of 2025]. https://www.tandfonline.com/doi/full/10.1080/08874417.2023.2261010 

  • Aw, E. C. X., Tan, G. W. H., Chuah, S. H. W., Ooi, K. B., & Hajli, N. “Be my friend! Cultivating parasocial relationships with social media influencers: findings from PLS-SEM and fsQCA”. January 2023; In: Information Technology & People, Vol. 36, No 1, pp. 66-94 (Publisher: Emerald, SSCI, ABDC Ranked ‘A’ journal; ABS Level 3; JCR-2024, IF = 5.60). [Recognized as a Highly Cited Paper (Top 1% in the field of Social Sciences) by Clarivate Analytics’ Essential Science Indicators (ESI) in both the 1st and 2nd bi-monthly periods of 2025]. https://www.emerald.com/itp/article-abstract/36/1/66/432076/Be-my-friend-Cultivating-parasocial-relationships?redirectedFrom=fulltext 

  • Bai, X. H., Aw, E. C-X., Tan, G. W. H., and Ooi, K. B., “Livestreaming as the next frontier of e-commerce: A bibliometric analysis and future research agenda”, May-June 2024: In: Electronic Commerce Research and Applications, Vol 65, May-June 2024, 101390 [Recognized as a Highly Cited Paper (Top 1% in the field of Social Sciences) by Clarivate Analytics’ Essential Science Indicators (ESI) in both the 1st bi-monthly period of 2025]. https://www.sciencedirect.com/science/article/abs/pii/S1567422324000358?via%3Dihub 

  • Ooi, K. B., Lee, V. H., Hew, J. J., Leong, L. Y., Tan, G. W. H., Lim, A. F. “Social media influencers: An effective marketing approach?”. May 2023; In: Journal of Business Research, Vol 160, 113773. (Publisher: Elsevier, SSCI, ABDC Ranked ‘A’ journal; ABS Level 3; JCR-2024, IF = 9.80). [Recognized as a Hot Paper (Top 1% in the field of Social Sciences) by Clarivate Analytics’ Essential Science Indicators (ESI) in both the 1st and 2nd bi-monthly periods of 2025]. https://www.sciencedirect.com/science/article/abs/pii/S0268401219304347 

  • Koohang, A., Nord, J.H., Ooi, K.B., Tan, G.W.H., Al-Emran, M., Aw, E.C.X., Baabdullahh, A.M., Buhalis, D., Cham, T.H., Dennis, C., Dutot, V., Dwivedi, Y.K., Hughes, L., Mogajio, E., Pandey, N., Phau, I., Raman, R., Sharma, A., Sigala, M., Ueno, A and Wong. L.W. (2023), 'Shaping the Metaverse into Reality: Multidisciplinary Perspectives on Opportunities, Challenges, and Future Research', February 2023; In: Journal of Computer Information Systems, Vol. 63 No. 3, pp. 735-765. (Publisher: Taylor & Francis, SSCI; Ranked ‘A’ in ABDC; JCR-2024, IF = 4.20). (Publisher: Taylor and Francis; SCIE; Ranked ‘A’ in ABDC; JCR-2024, IF = 4.20). [Recognized as a Highly Cited Paper (Top 1% in the field of Social Sciences) by Clarivate Analytics’ Essential Science Indicators (ESI) in the 6th bi-monthly periods of 2024]. https://www.tandfonline.com/doi/abs/10.1080/08874417.2023.2165197 

  • Yuan, Y. P., Dwivedi, Y. K., Tan, G. W. H., Cham, T. H., Ooi, K. B., Aw, E. C. X., and Currie, W., (2023), “Government Digital Transformation: Understanding the Role of Government Social Media”. January 2023; In:  Government Information Quarterly. Vol. 40, Issue 1, 101775. Publisher: Elsevier, SSCI; ABDC Ranked ‘A*’ journal; JCR-2024, IF = 10.0). [Recognized as a Highly Cited Paper (Top 1% in the field of Social Sciences) by Clarivate Analytics’ Essential Science Indicators (ESI) in both the 5th and 6th bi-monthly periods of 2023, and in the 1st bi-monthly period of 2025]. https://www.sciencedirect.com/science/article/pii/S0740624X22001113 

  • Dwivedi, Y. K., Hughes, L., Baabdullah, A. M., Ribeiro-Navarrete, S., Giannakis, M., Al-Debei, M. M., Ooi, K. B.,... & Wamba, S. F. “Metaverse Beyond the Hype: Multidisciplinary Perspectives on Emerging Challenges, Opportunities, and Agenda for Research, Practice and Policy”. October 2022; In: International Journal of Information Management, Vol. 66, 102541, pp. 1-55 (Publisher: Elsevier, SSCI; ABDC Ranked ‘A*’ journal; JCR-2024, IF = 27.0) [Recognized as a Highly Cited Paper (Top 1% in the field of Social Sciences) by Clarivate Analytics’ Essential Science Indicators (ESI) in the 2nd bi-monthly period of 2024, as well as in both the 1st and 2nd bi-monthly periods of 2025]. https://www.sciencedirect.com/science/article/pii/S0268401222000767 

  • Wong, L. W., Leong, L. Y., Hew, J. J., Tan, G. W. H., Ooi, K. B. “Time to seize the digital evolution: Adoption of blockchain in operations and supply chain management among Malaysian SMEs”. June 2020; In: International Journal of Information Management. Vol. 52, 101997. (Publisher: Elsevier, SSCI; ABDC Ranked ‘A*’ journal; JCR-2024, IF = 27.0). [Recognized as a Highly Cited Paper (Top 1% in the field of Social Sciences) by Clarivate Analytics’ Essential Science Indicators (ESI) in the 2nd bi-monthly period of 2020, the 3rd bi-monthly period of 2024, and the 1st and 2nd bi-monthly periods of 2025]. https://www.sciencedirect.com/science/article/abs/pii/S0268401219304347 

  • Wong, L. W., Tan, G. W. H., Lee, V. H., Ooi, K. B., Sohal, A. “Unearthing the determinants of Blockchain adoption in supply chain management”. March 2020; In: International Journal of Production Research. Vol. 58 (7), pp. 2100-2123. (Publisher: Elsevier, SCI, ABDC Ranked ‘A’ journal; ABS Level 3; JCR-2024, IF = 7.3). [Recognized as a Highly Cited Paper (Top 1% in the field of Social Sciences) by Clarivate Analytics’ Essential Science Indicators (ESI) in the 3rd bi-monthly period of 2022, the 2nd bi-monthly period of 2024, and both the 1st and 2nd bi-monthly periods of 2025]. https://www.tandfonline.com/doi/full/10.1080/00207543.2020.1730463 

  • Leong, L. Y., Hew, T. S., Ooi, K. B., June, W. “Predicting mobile wallet resistance: a two-staged structural equation modeling-artificial neural network approach”. April 2020; In: International Journal of Information Management. Vol. 51, 102047. (Publisher: Elsevier, SSCI; ABDC Ranked ‘A*’ journal; JCR-2024, IF = 27.0).  [Recognized as a Highly Cited Paper (Top 1% in the field of Social Sciences) by Clarivate Analytics’ Essential Science Indicators (ESI) in the 3rd bi-monthly period of 2022, the 2nd bi-monthly period of 2024, 2nd bi-monthly periods of 2024 and both the 1st and 2nd bi-monthly periods of 2025]. https://www.sciencedirect.com/science/article/abs/pii/S0268401219306012 

  • Hew, J. J., Leong, L. Y., Tan, G. W. H., Ooi, K. B. and Lee, V. H. The age of mobile social commerce: An Artificial Neural Network analysis on its resistance”. July 2019; In: Technological Forecasting and Social Change.  Vol. 144, pp. 311-324. (Publisher: Elsevier, SSCI, ABDC-Ranked ‘A’ journal; JCR-2024, IF = 13.3). [Recognized as a Highly Cited Paper (Top 1% in the field of Social Sciences) by Clarivate Analytics’ Essential Science Indicators (ESI) in the 3rd bi-monthly period of 2022, the 2nd bi-monthly period of 2024, and both the 1st and 2nd bi-monthly periods of 2025]. https://www.sciencedirect.com/science/article/abs/pii/S0040162517313446 

  • Hew, J. J., Leong, L. Y., Tan, G. W. H, Lee, V. H., Ooi, K. B. “Mobile social tourism shopping: A dual-stage analysis of a multi-mediation model”. June 2018; In: Tourism Management. Vol. 66, pp. 121-139. (Publisher: Elsevier, SSCI, ABDC Ranked ‘A*’ journal; JCR-2024, IF = 12.40). [Recognized as a Highly Cited Paper (Top 1% in the field of Social Sciences) by Clarivate Analytics’ Essential Science Indicators (ESI) in the 3rd bi-monthly period of 2022, the 2nd bi-monthly period of 2024, and both the 1st and 2nd bi-monthly periods of 2025]. https://www.sciencedirect.com/science/article/abs/pii/S0261517717302248 

  • Ooi, K.B., and Tan, G. W. H., “Mobile technology acceptance model: An investigation using mobile users to explore smartphone credit card”. October 2016; In: Expert Systems with Applications. Vol. 59, pp. 33-36 (Publisher: Elsevier, SCIE; JCR-2024, IF = 7.50). [Recognized as a Highly Cited Paper (Top 1% in the field of Social Sciences) by Clarivate Analytics’ Essential Science Indicators (ESI) in the 3rd bi-monthly period of 2022, the 2nd bi-monthly period of 2024, and both the 1st and 2nd bi-monthly periods of 2025]. https://www.sciencedirect.com/science/article/abs/pii/S0957417416301816 

  • Leong, L.Y., Hew, T.S., Tan, G.W.H. and Ooi, K.B.Predicting the Determinants of the NFC-Enabled Mobile Credit Card Acceptance: A Neural Networks Approach”. October 2013: In: Expert Systems with Applications. Vol. 40, No. 14, pp. 5604-5620. (Publisher: Elsevier, SCIE; JCR-2024, IF = 7.50). [Highly Cited Paper (Top 1% of the academic field of Social Sciences) by Clarivate Analytics Essential Science Indicators (ESI) in May/June 2022]. [Recognized as a Highly Cited Paper (Top 1% in the field of Social Sciences) by Clarivate Analytics’ Essential Science Indicators (ESI) in the 6th bi-monthly period of 2024]. https://www.sciencedirect.com/science/article/abs/pii/S0957417413002558 

  • Tan, G. W. H., and Ooi, K. B., “Gender and age: Do they really moderate mobile tourism shopping behavior”. September 2018: In: Telematics and Informatics, Vol. 35, Issue 6, pp. 1617-1642 (Publisher: Elsevier, SSCI; JCR-2024, IF = 8.30). [Recognized as a Highly Cited Paper (Top 1% in the field of Social Sciences) by Clarivate Analytics’ Essential Science Indicators (ESI) in the 3rd bi-monthly period of 2022, the 2nd bi-monthly period of 2024, and both the 1st and 2nd bi-monthly periods of 2025]. https://www.sciencedirect.com/science/article/abs/pii/S0736585318300649 

  • Leong. L. Y., Hew, T. S., Ooi, K. B., Chong, A. Y. L. “Predicting the antecedents of trust in social commerce – A hybrid structural equation modeling with neural network approach”. March 2020; In: Journal of Business Research. Vol. 110, pp. 24-40. (Publisher: Elsevier, SSCI, ABDC Ranked ‘A’ journal; ABS Level 3; JCR-2024, IF = 9.80). [Recognized as a Highly Cited Paper (Top 1% in the field of Social Sciences) by Clarivate Analytics’ Essential Science Indicators (ESI) in the 3rd bi-monthly period of 2022]. https://www.sciencedirect.com/science/article/abs/pii/S0148296319307325 

  • Chong, A.Y.L., Chan, F.T.S. and Ooi, K.B.Predicting Consumer Decisions to Adopt m-Commerce: Cross Country Empirical Examination between China and Malaysia”. April 2012; In: Decision Support Systems. Vol. 53, No. 1, pp. 34-43 (Publisher: Elsevier, SCI; ABDC Ranked ‘A*’ journal; JCR-2024, IF = 6.80). Recognized as a Highly Cited Paper (Top 1% in the field of Social Sciences) by Clarivate Analytics’ Essential Science Indicators (ESI) in the 4th bi-monthly period of 2020 and the 3rd bi-monthly period of 2022]. https://www.sciencedirect.com/science/article/abs/pii/S0167923611002302 

  • Aw E. Cheng-Xi, Tan, G. W. H., Cham, H. T., Raman, R., and Ooi, K. B. Alexa, what’s on my shopping list? Transforming customer experience with digital voice assistant”. July 2022; In: Technological Forecasting and Social Change.  Vol. 180, 121711 (Publisher: Elsevier, SSCI, ABDC-Ranked ‘A’ journal; ABS Level 3; JCR-2024, IF = 13.30). [Recognized as a Highly Cited Paper (Top 1% in the field of Social Sciences) by Clarivate Analytics’ Essential Science Indicators (ESI) in the 2nd bi-monthly periods of 2023 and 2024, and in both the 1st and 2nd bi-monthly periods of 2025]. https://www.sciencedirect.com/science/article/abs/pii/S0040162522002335 

  • Lo, P. S., Dwivedi, Y. K., Tan, G. W. H., Ooi, K. B., Aw, E. Cheng-Xi., Metri, B. “Why do consumers buy impulsively during live streaming? A deep learning-based dual-stage SEM-ANN analysis”. August 2022; In: Journal of Business Research. Vol. 147, pp. 325-337. (Publisher: Elsevier, SSCI, ABDC Ranked ‘A’ journal; ABS Level 3; JCR-2024, IF = 9.80). [Recognized as a Highly Cited Paper (Top 1% in the field of Social Sciences) by Clarivate Analytics’ Essential Science Indicators (ESI) in the 2nd bi-monthly periods of 2023 and 2024, and in both the 1st and 2nd bi-monthly periods of 2025]. https://www.sciencedirect.com/science/article/abs/pii/S0040162522002335 

  • Wang, G., Tan, G. W. H., Yuan, Y., Ooi, K. B., & Dwivedi, Y. K. “Revisiting TAM2 in behavioral targeting advertising: a deep learning-based dual-stage SEM-ANN analysis”. February 2022; In: Technological Forecasting and Social Change, 175, 121345. (Publisher: Emerald, SSCI, Ranked ‘A’ in ABDC; ABS Level 3; JCR-2024, IF = 13.3).  [Recognized as a Highly Cited Paper (Top 1% in the field of Social Sciences) by Clarivate Analytics’ Essential Science Indicators (ESI) in the 2nd bi-monthly periods of 2023 and 2024, and in both the 1st and 2nd bi-monthly periods of 2025]. https://www.sciencedirect.com/science/article/abs/pii/S0040162522002335 

  • Tan, G.W.H., Ooi, K.B., Leong, L.Y. and Lin, B. “Predicting the Drivers of Behavioral Intention to Use Mobile Learning: A Hybrid SEM-Neural Networks Approach”. July 2014; In: Computers in Human Behavior. Vol. 36, pp. 198-213. (Publisher: Elsevier, SSCI, Ranked ‘A’ in ABDC’; JCR-2024, IF = 8.90). [Recognized as a Highly Cited Paper (Top 1% in the field of Social Sciences) by Clarivate Analytics’ Essential Science Indicators (ESI) in the 5th bi-monthly period of 2023, and the 1st bi-monthly period of 2025]. https://www.sciencedirect.com/science/article/abs/pii/S0747563214001745 

  • Teo, A.C., Tan, G.W.H., Ooi, K.B., Hew, T.S. and Yew, K.T. “The Effects of Convenience and    Speed in m-payment”. March 2015; In:  Industrial Management & Data Systems. Vol. 115, No. 2, pp. 311-331. (Publisher: Emerald; SCIE, Ranked ‘A’ in ABDC; JCR-2024, IF = 4.70). [Recognized as a Highly Cited Paper (Top 1% in the field of Social Sciences) by Clarivate Analytics’ Essential Science Indicators (ESI) in the 5th bi-monthly period of 2025 [Sept/Oct 2025]. 

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