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Research Publications (Selected)

No.YearNameList of PublicationsImpact Factor (JCR 2024)PublisherABDC Ranking
12026Hou Z.; Tan G.W.H.; Aw E.C.-X.; Lim Y.M.; Ooi K.-B.; Phau I.The hierarchy-of-effects pathways of virtual influencers in metaverse: unpacking the path to luxury brand engagement, Marketing Intelligence and Planning, pp. 1-17, https://doi.org/10.1108/MIP-02-2025-0096IF = 5.4Emerald PublishingA
22026Abumalloh R.A.; Nilashi M.; Binti Tapsir S.H.; Shyu W.-H.; Wei Han G.T.; Boon O.K.Blockchain innovations for addressing pharmaceutical counterfeit in the global supply chain: a PLS-ANN approach, International Journal of Production Research, 64(7), pp. 2636-2660, https://doi.org/10.1080/00207543.2025.2581253IF = 7.3Taylor and Francis Ltd.A
32026Ho Y.-H.; Lin C.-Y.; Ooi K.-B.Why SMEs Want to Reduce Carbon Emissions? Ecological Responsibility, Legitimation, or Competitiveness, Business Strategy and the Environment, https://doi.org/10.1002/bse.70575IF = 13.3John Wiley and Sons LtdA
42026Sthapit E.; Ji C.; Chu H.; Garrod B.; Prentice C.; Aw E.C.-X.; Soeiro J.D.Longing for Digital-Free Trips: The Case of a Yoga Retreat, International Journal of Tourism Research, 28(1), https://doi.org/10.1002/jtr.70175IF = 5.7John Wiley and Sons LtdA
52026Dastane O.; Aw E.C.-X.; Fandos-Roig J.C.; Sánchez-García J.Ethical marketing: a review and research agenda, Marketing Intelligence and Planning, 44(1), pp. 121-142, https://doi.org/10.1108/MIP-01-2024-0007IF = 5.4Emerald PublishingA
62026Bai X.; Aw E.C.-X.; Tan G.W.-H.; Ooi K.-B.; Phau I.Engaging the Margins: A Mixed-Methods Study of Consumer Co-Creation Activities in Ethnic Minority Live-Streaming Commerce, Journal of Consumer Behaviour, https://doi.org/10.1002/cb.70111IF = 5.2John Wiley and Sons LtdA
72025Aw E.C.-X. et al.Future research directions of generative AI in marketing and logistics, Asia Pacific Journal of Marketing and Logistics, pp. 1-15, https://doi.org/10.1108/APJML-11-2024-1605IF = 5.1Emerald PublishingA
82025Bai X.; Aw E.C.-X.; Tan G.W.-H.; Ooi K.-B.Stay With Me: Unveiling the Pathways to Consumer Loyalty in Live Streaming Commerce, International Journal of Consumer Studies, 49(5), https://doi.org/10.1111/ijcs.70118IF = 7.6John Wiley and Sons IncA
92025Sowmya G.; Polisetty A.; Chakraborty D.; Aw E.C.-X.Swipe right for baby care: longitudinal insights of prenatal care app adoption, Marketing Intelligence and Planning, 43(8), pp. 1677-1695, https://doi.org/10.1108/MIP-09-2024-0695IF = 5.4Emerald PublishingA
102025Wu M.; Aw E.C.-X.; Ooi K.-B.; Wei-Han Tan G.Service robots and hotel brand engagement, Tourism Review, pp. 1-25, https://doi.org/10.1108/TR-04-2025-0456IF = 7.9Emerald PublishingA
112025Xiu-Ming Loh; Wen-Hwa Shyu; Voon-Hsien Lee; Hui-Ling Huang; Garry Wei-Han Tan; Keng-Boon OoiSuper App: A Multi-Analytical Cross-Country Approach on the “Everything” App, Journal of Computer Information Systems, Published online: 30 Sep 2025.IF = 4.2Taylor & FrancisA
122025Leong, L. Y.; Hew, T. S.; Ooi, K. B.; Tan, G. W. H.; Koohang, A.Four Decades of IJBM Research: Thematic Evolution and Future Agenda for Digital Financial Services, International Journal of Bank Marketing, pp. 1-38. https://doi.org/10.1108/IJBM-06-2025-0422IF = 6.9EmeraldA
132025Yan-Rong Pan; Garry Wei-Han Tan; Eugene Cheng-Xi Aw; Keng-Boon OoiWhen things fall apart: Exploring brand hate in influencer endorsements, Technological Forecasting and Social Change, Vol. 220, November 2025, 124321.IF = 13.3ElsevierA
142025Chung-Wha (Chloe) Ki; HyunHwan (Aiden) Lee; Magnum Lam; Eugene Cheng-Xi Aw; Christina W.Y. WongHow is NFT fashion distinct from digital fashion? Insights from mixed-methods research combining social listening and consumer surveys, Journal of Retailing and Consumer Services, Vol. 87, October 2025, 104379.IF = 13.1ElsevierA
152025Yuan, Y.P.; Tan, G. W. H.; Ooi, K. B.What shapes mobile fintech consumers' post-adoption experience? A multi-analytical PLS-ANN-fsQCA perspective, Technological Forecasting and Social Change, Vol. 217, August 2025, 124162.IF = 13.3ElsevierA
162025Dastane, Omkar; Aggarwal, Shalini; Jha, Suchitac; Aw, Eugene Cheng-XiVirtual worlds, real insights: a multi-method literature review of customer service experience in extended reality, Journal of Services Marketing, 39(5): 569-582.IF = 4.5EmeraldA
172025Chen, Yingting; Aw, Eugene Cheng-Xi; Tan, Garry Wei HanFinancial empowerment through robo-advisors: understanding the keys to trust and loyalty, Industrial Management and Data Systems, 125(6): 2178-2205.IF = 4.7EmeraldA
182025Ooi, K.-B.; Hew, J.-J.; Aw, E.C.-X.; ... Lin, C.-Y.; Tan, G.W.-H.I am too young for this! A moderated mediation model of metaverse commerce resistance, Journal of Retailing and Consumer Services, 84, 104224.IF = 13.1Elsevier B.V.A
192025Vo, T.-H.; Wei-Han Tan, G.; Pham, N.T.; Truong, T.H.-D.; Ooi, K.-B.Promoting Customer Engagement and Brand Loyalty on Social Media: The Role of Virtual Influencers, International Journal of Consumer Studies, Volume 49, Issue 2, e70028.IF = 7.6Wiley-Blackwell PublishingA
202025Luo, D.; Ni, X.; Aw, E.C.-X.; Tan, G.W.-H.Willingness to disclose information in mobile banking apps: how to tackle privacy concerns? International Journal of Bank Marketing, 43(3), pp. 665-682.IF = 6.9Emerald Group PublishingA
212025Sun, K.; Ooi, K.-B.; Wei-Han Tan, G.; Lee, V.-H.Small and medium-sized enterprises’ path to sustainable supply chains: exploring the role of supply chain finance and risk management, Supply Chain Management: An International Journal, 30(1), pp. 1-18.IF = 8.4Emerald Group PublishingA
222025Ooi, K.-B. et al.Unveiling the potential of generative artificial intelligence: a multidimensional journey into the future, Industrial Management & Data Systems, Volume 125, Issue 2, Pages 417-43224.IF = 4.7Emerald Group PublishingA
232025Shen, M.; Aw, E.C.-X.; Wei-Han Tan, G.; Ki, C.-W.Psychological ownership and parasocial relationships: pathways to loyalty in livestream commerce, Asia Pacific Journal of Marketing and Logistics, https://doi.org/10.1108/APJML-09-2024-1370IF = 5.1Emerald Group PublishingA
242025Wu, Z.; Aw, E.C.-X.; Tan, G.W.-H.; Ooi, K.-B.Speak and shop! Transforming retail experience with AI voice assistants, Internet Research, https://doi.org/10.1108/INTR-02-2024-0149IF = 6.8Emerald Group PublishingA
252025Leong, L.-Y.; Hew, T.-S.; Ooi, K.-B.; Tan, G.W.-H.; Koohang, A.Generative AI: Current Status and Future Directions, Journal of Computer Information Systems, https://doi.org/10.1080/08874417.2025.2482571IF = 4.2Taylor & FrancisA
262025Wang, T.; Aw, E.C.-X.; Tan, G.W.-H.; Sthapit, E.; Li, X.AI colleagues: how AI influences hotel employees’ service performance, Current Issues in Tourism, https://doi.org/10.1080/13683500.2025.2481486IF = 4.6Taylor & FrancisA
272025Lim, A.-F.; Ooi, K.-B.; Lee, V.-H.; Tan, G.W.-H.; Sohal, A.Examining the nexus: supply chain quality management, knowledge sharing, organizational innovation and strategic business performance, Industrial Management & Data Systems, https://doi.org/10.1108/IMDS-05-2024-0441IF = 4.7Emerald Group PublishingA
282024Aw, E.C.-X.; Thomas, S.; Patel, R.; Bhatt, V.; Cham, T.-H.Click to contribute understanding donation behaviour and well-being in donation-based crowdfunding mobile apps, International Journal of Bank Marketing, Volume 42, Issue 7, Pages 1835-1866IF = 6.9Emerald Group PublishingA
292024Shao, Z.; Ho, J.S.Y.; Tan, G.W.-H.; ... Sarker, P.; Dwivedi, Y.K.How celebrity attributes damage customer-brand relationship in live streaming commerce: a dark side, Journal of Brand Management, Volume 31, Issue 6, Pages 593-615IF = 4.1Palgrave Macmillan Ltd.A
302024Cheung, M.L.; Leung, W.K.S.; Chang, L.M.K.; Aw, E.C.-X.; Wong, R.Y.M.Immersive time in the metaverse and visits to the physical world: why not both? A holistic customer engagement framework, International Journal of Contemporary Hospitality Management, Volume 36, Issue 11, Pages 3674-3703IF = 9.0Emerald Group PublishingA
312024Bhardwaj, S.; Chopra, R.; Aw, E.C.-X.Uncorking opportunities: a bibliometric review of wine marketing literature, Marketing Intelligence and Planning, Volume 42, Issue 7, Pages 1274-1298IF = 5.4Emerald Group PublishingA
322024Sigala, M.; Ooi, K.-B.; Tan, G.W.-H.; ... Law, R.; Ye, I.H.Understanding the impact of ChatGPT on tourism and hospitality: Trends, prospects and research agenda, Journal of Hospitality and Tourism Management, Volume 60, Pages 384-390IF = 7.8Elsevier B.V.A
332024Zhang, X.; Aw, E.C.-X.; Wei-Han Tan, G.; Ooi, K.-B.The pursuit of splendour: a recipe of psychological motivations driving conspicuous luxury consumption, International Journal of Retail and Distribution Management, Volume 52, Issue 5, Pages 565-579IF = 5.5Emerald Group PublishingA
342024Shao, Z.; Ho, J.S.Y.; Tan, G.W.-H.; Ooi, K.-B.; Dennis, C.Will social media celebrities drive me crazy? Exploring the effects of celebrity endorsement on impulsive buying behavior in social commerce, International Journal of Consumer Studies, Volume 48, Issue 3IF = 7.6Wiley-Blackwell PublishingA
352024Wenjun Wang; Daniel Balsalobre-Lorente; Ahsan Anwar; Tomiwa Sunday Adebayo; Phan The Cong; Nguyen Ngoc Quynh; Minh-Quang NguyenShaping a greener future: The role of geopolitical risk, renewable energy and financial development on environmental sustainability using the LCC hypothesis. Journal of Environmental Management, Volume 357, 120708.IF = 8.4ElsevierA
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