Manager, Student Affairs & Alumni

Responsibilities

1. To oversee and manage the 5 division under Student Affairs and Alumni (SAA) Department.
2. Monitor and ensure the compliance of SOP in all division under SAA.
3. Secretariat of Student Disciplinary Board (SDB) – receive report, interview all stakeholders, issue hearing / warning letter, ensure the execution of the SDB decision.
4. Coordinate with various stakeholder to ensure student handbook, student policy is up to date.
5. Manage the Student experience survey, graduate employability survey and survey that are related to QS, Setara and etc...
6. Manage the SAA social media channels and website to ensure up to date information is being communicate with students.
7. Handle the enquiry / feedback from SAA official email address and social media. 
8. Actively involved in external collaboration with Ministry of Higher Education, university stakeholders and the community in promoting and enhancing the services available.
9. Coach and enhance the development of the Student Council:

• To provide regular and effective supervision to Student Council;
• To ensure the operation and direction of Student Council is parallel to the University;
• To ensure there are regular meetings, follow up with the projects organized by Student Council;
• To be accountable for all account and financial transaction of Student Council by providing financial report of each activity/project no later than 2 weeks from the event;
• To ensure all events and activities organized are published and promoted via all channel- in and out Campus- within stipulated time frame; 
• To benchmark it again other local public and overseas well-known institutions/universities.

     10. Ensure quality programmes are organised for the student organisation and student community projects that are national and/or international levels.

     11. Supervise, monitor, and facilitate the implementation and operation of UCSI extra-curricular learning experiences.

     12. Dispense advice, guidance, direction, and authorization to carry out major plans and procedures, consistent with established policies and direction.

     13. Develop, maintain and manage overall administration and coordination with all division under SAA.

     14. Ensure systems documentation is appropriately recorded, stored and maintained for all division under SAA.

     15. To ensure all events and activities organized are published and promoted via all channel- in and out Campus - within stipulated time frame and in accordance to the learning outcomes.

     16. Review the operating results of the divisions, compare them to established objectives and benchmarks, and take steps to ensure that appropriate measures are taken to correct unsatisfactory results.

Requirements

• Degree or professional qualification in administrative/sports science/psychology/mass communication
• Minimum 5 years working experience
• Excellent communication skills
• Pro-active and self-motivated, with the ability to work independently as well as participate within the team
• Able to work under pressure and meet deadlines, possess a mature attitude and a good team player
• Strong communication, presentation and interpersonal skills and abilities
• People management and leadership skills
• Language skill. Able to communicate in English, Malay and Mandarin.