You are required to discharge the usual duties of the office to which you are appointed and any other suitable duties at any point which you may be called upon to perform. Such duties shall include but are not limited to the following:- - Shall provide all necessary administrative assistance to management staff.
- Shall accept complaints from owners / tenants and assist in resolving such complaints amicably at point of contact. If such complaint is not able to be resolved, then to highlight to superior for further actions.
- To maintain all complaints in complaint log book and follow up on status of unresolved complaints.
- Shall be responsible and assist Building Manager on handling of Petty Cash Funds.
- Shall carry out any duties are directed by Building Manager.
- Shall maintain proper records of all financial transaction of property sites.
- Shall carry out the preparation of invoices and billings of property sites and compile verified invoices for Account Department.
- Shall ensure that all Books of Account of Property Sites are all updated and properly recorded.
- Shall be responsible and liable for the collection of Service Charge, Sinking Fund and Water Charges.
- Shall ensure and liable for the daily deposits/bank-in of all collection and proper kept of receipts books.
- To collect amount due to JMB/MC Committee or Developers, issuance of official receipt for all collection, prepare daily ‘Collection Detail Report’ and ‘Collection Summary Report’
- To ensure update on daily basis all Bank-In slips and fax details and proceed to deliver original to HQ (Accounts Department for reconciliation).
- To keep accounts on issuance of access card, card stickers, resident’s pass, etc.
- To prepare Official Letters, Memos, Minutes of Meeting, Requisition and Purchase Order included Weekly and Monthly Reports.
- To prepare Daily Collection Batching Forms.
- To receive and answer any telephone calls of Management Office.
- To maintain and update a proper filing system (hard copy in file and soft copy in the server directory) at the Management Office.
- To update all owners / proprietors / tenants information in owners’ registry (contact no/ email / lawyer’s contact) and maintain such confidentiality at all times.
- To bank-in all daily collections into the bank account of JMB/MC.
- All collection must be properly documented and secured, failing which you will be responsible for any loss / theft or discrepancies.
- To report to HQ immediately if money given to others for banking-in is not being complied with.
- To report any irregularities to superior to curb fraud/cheat/mismanagement.
- Any other assignment / ad hoc job deemed necessary by the Management.
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