Assistant Manager, Registrar Office

Responsibilities

Registrar Office

• Overseeing and maintaining physical and computerized (CMS) records including student files, including student progress reports.
• Processing new student records, including requesting for transcripts and records from other institutions, setting up cumulative folders, and entering student data into appropriate databases.
• Coordinating grading process, including processing of scan sheets, verification and correction of grades, and printing and distribution of examination results.
• Processing and transmitting requests for student information, including student transcripts for colleges and universities.
• Assisting counselors with the enrolment, withdrawals, and transfer of students and process applicable records.
• Assisting campus administration and counselors with the preparation of reports and student data information.
• Preparing, and submitting the Academic Calendar 4 months prior to the commencement of new academic year and publishing on CN
• Coordinating student evaluation and last date of online course selection / add /drop) on CMS
• Facilitate new students’ registration, and signing letters of offer and enrolment letters
• Briefing of new students on college rules and regulations and PTPTN
• Assisting students on PTPTN and Course Selection
• Manage and conduct internal audit on academic and related departments (registrar office, library and student services)

Student Visa Processing Unit

• Preparing documentations for student renewal, new application and supporting letters
• Checking and updating international students’ progress and visa expiry / renewals / immigration status /
• Supervising and assisting in the day-to-day operations of VPU

Government Liaison

• Liaising with government agencies (MoHE/MoE, MQA, KDN, PTPTN) and other external parties on provisional accreditation, full accreditation, re-accreditation, APEL-C, MoHE/MoE approvals and extension of accreditation and approval of programmes
• Developing good relationship with officers of government bodies on all relevant matters. (Follow up via emails, telephone calls, visits)
• MQA & KPT submission and processing of documentations
• Monitoring validity of Course Approval Letters (renewal and extension)
• Upload onto e-IPTS (programme updates and student data, etc) and monitoring / updating information onto website
• Monitoring programme FA & PA status in MQR and MQA websites

Others

• Supporting in Open Days / Edu Fairs / convocation and other college / group wide events
• Managing issuance of student identification cards / insurance cards / insurance payments
• Checking and verifying PTPTN approvals and liaising with FO on student payment when PTPTN is approved
• Any other responsibilities required from time to time

Requirements

• Minimum 3 - 5 years working experience in RO- related administration.
• Excellent verbal and written communication skills.
• Pro-active and self-motivated, with the ability to work independently as well as participate within the team.
• Able to work under pressure and meet deadlines, possess a mature attitude and a good team player.
• Strong communication, presentation and interpersonal skills and abilities.