E-Counselor

E-Counselor

Faculty/Department: Student Enrolment Centre
Campus: Kuala Lumpur


Responsibilities

A) Sales & Marketing

  • To counsel students from time to time and provide accurate information.
  • To participate in telemarketing campaign on weekly basis during peak recruitment period.
  • To follow up and assist students enrolment process via emails, phones call, Zopim (online chat), post and fax.
  • To participate in all main education fairs, info day, open day and recruitment activities.

B) Marketing Strategies

  • To strategise, develop and execute market expansion plans for In-House, National and International Team.
  • To do market survey on top 10 universities that offer programmes similar to us.
  • To master all UCSI University products.

C) Student Enrolment

  • To be responsible for student recruitment target.
  • Report on enrolment number each month.

D) Supporting and Administrative Activities

  • To support any ad-hoc or pre-planned marketing recruitment activities.
  • To work closely with National and International team.
  • To participate in counselling potential prospects, road shows, exhibitions when required.
  • To up-date individual sales kit and team.
  • To clear assigned tasks thru IIS by daily basis (ENQ&ENR).
  • To log in daily report for Phone call and Zopim (online chat).
  • To follow up all phone calls and Zopim online chat for those potential candidates.
  • You shall perform all other duties that may be assigned to you by your supervisor from time to time.


Requirements
  • Degree in any field.
  • Minimum 1 year working experience.
  • Excellent communication skills.
  • Pro-active and self-motivated, with the ability to work independently as well as participate within the team.
  • Able to work under pressure and meet deadlines, possess a mature attitude and a good team player.
  • Strong communication, presentation and interpersonal skills and abilities.



Dateline: 30-Sep-2019
Last Update: 15-May-2019