Manager, Student Affairs And Alumni

Manager, Student Affairs and Alumni

Faculty/Department: Student Affairs and Alumni

Campus: Kuala Lumpur


  • To oversee and manage the 5 division under Student Affairs and Alumni (SAA) Department.
  • Monitor and ensure the compliance of SOP in all division under SAA.
  • Secretariat of Student Disciplinary Board (SDB) – receive report, interview all stakeholders, issue hearing / warning letter, ensure the execution of the SDB decision.
  • Coordinate with various stakeholder to ensure student handbook, student policy is up to date.
  • Manage the Student experience survey, graduate employability survey and survey that are related to QS, Setara and etc...
  • Manage the SAA social media channels and website to ensure up to date information is being communicate with students.
  • Handle the enquiry / feedback from SAA official email address and social media.
  • Actively involved in external collaboration with Ministry of Higher Education, university stakeholders and the community in promoting and enhancing the services available.
  • Coach and enhance the development of the Student Council:
  • To provide regular and effective supervision to Student Council;
  • To ensure the operation and direction of Student Council is parallel to the University;
  • To ensure there are regular meetings, follow up with the projects organized by Student Council;
  • To be accountable for all account and financial transaction of Student Council by providing financial report of each activity/project no later than 2 weeks from the event;
  • To ensure all events and activities organized are published and promoted via all channel- in and out Campus- within stipulated time frame;
  • To benchmark it again other local public and overseas well-known institutions/universities.
  • Ensure quality programmes are organised for the student organisation and student community projects that are national and/or international levels.
  • Supervise, monitor, and facilitate the implementation and operation of UCSI extra-curricular learning experiences.
  • Dispense advice, guidance, direction, and authorization to carry out major plans and procedures, consistent with established policies and direction.
  • Develop, maintain and manage overall administration and coordination with all division under SAA.
  • Ensure systems documentation is appropriately recorded, stored and maintained for all division under SAA.
  • To ensure all events and activities organized are published and promoted via all channel- in and out Campus - within stipulated time frame and in accordance to the learning outcomes.
  • Review the operating results of the divisions, compare them to established objectives and benchmarks, and take steps to ensure that appropriate measures are taken to correct unsatisfactory results.


  • Degree or professional qualification in administrative/sports science/psychology/mass communication
  • Minimum 5 years working experience
  • Excellent communication skills
  • Pro-active and self-motivated, with the ability to work independently as well as participate within the team
  • Able to work under pressure and meet deadlines, possess a mature attitude and a good team player
  • Strong communication, presentation and interpersonal skills and abilities
  • People management and leadership skills
  • Language skill. Able to communicate in English, Malay and Mandarin

Deadline: 31 Dec 2022 | Last Update: 26 Oct 2022

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