Faculty of Business and Information Science
Faculty of Business and Management

Assistant Professor Dr. Chaw Lee Yen

UCSI Graduate Business School

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Dr Chaw Lee Yen

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Assistant Professor Dr. Chaw Lee Yen

Head of Programme, UCSI Graduate Business School
 

Academic Qualifications

DBA 
MSc 
BSc

Areas of Interest
Online learning for university students
Mobile Applications
Global mangement
Human resource management
Research

UCSI University Scientist Incentive Fund (PSIF)

  1. “Android-Based Time Tracker for Shuttle Bus”, 1st July 2016 – 30th June 2018, as co-researcher. (project completed)
  2. “iOS Time and Location Tracker for Shuttle Bus”, 3rd July 2018 – 30th June 2020, as co-researcher. (project is on-going)
  3. “Mobile Car App for Travel Agency (MyUCSICar)”, 1st  July 2019 – 30th June 2021, as co-researcher. (project is on-going)

Publications

  1. L.Y. Chaw and C.M. Tang (2019), “Driving High Inclination to Complete Massive Open Online Courses (MOOCs): Motivation and Engagement Factors for Learners”, The Electronic Journal of e-Learning, 17(2), pp. 118-130.   DOI: 10.34190/JEL.17.2.05

  2. L.Y. Chaw and C.M. Tang (2019), “Online Accommodation Booking: What Information Matters the Most to Users?”, Information Technology & Tourism. Pp1-22. http://dx.doi.org/10.1007/s40558-019-00146-1

  3. Raj Kumar, L.Y. Chaw, C.L. Kwek (2019), “A Conceptual Model of Organisational Innovation in Malaysia”, International Journal of Business and Globalisation. Vol.22, No. 3, pp. 332-354. https://doi.org/10.1504/IJBG.2019.099298.
  4. Lee Yen Chaw and Chun Meng Tang (2018). What Makes Learning Management Systems Effective for Learning?  Journal of Educational Technology Systems, 47(2), 1-18. doi:10.1177/0047239518795828
  5. Lee Yen Chaw and Chun Meng Tang (2018). Improving Learners’ Inclination to Complete Online Courses: Motivation and Engagement Factors. 17th European Conference on e-Learning, 90-98.
  6. Lee Yen Chaw and Chun Meng Tang (2017). The Voice of the Students: Needs and Expectations From Learning Management Systems.  European Conference on e-Learning, 116-123.
  7. SM Chit, LY Chaw, CL Thong and CY Lee (2017). A pilot study: Shuttle bus tracker app for campus users. International Conference on Research and Innovation in Information Systems (ICRIIS), 1-6.
  8. Thong Chee Ling, Bilal A. Soomro, Chit Su Mon, Lee Chiw Yi and Chaw Lee Yen (2016). A Preliminary Study on Mobile Application Development for Shuttle Bus Service, Regional Conference on Science, Technology and Social Sciences (RCSTSS 2016), 175-184. https://doi.org/10.1007/978-981-13-0074-5_16
  9. Lee Chiw Yi, Shin Nay Lin, Chit Su Mon, Chloe Thong Chee Ling and Chaw Lee Yen (2016). A Preliminary Study on Real-Time Mobile-Aided Shuttle Bus Service, Regional Conference on Science, Technology and Social Sciences (RCSTSS 2016), 195-203. https://doi.org/10.1007/978-981-13-0074-5_18

  10. C.M. Tang and L.Y. Chaw (2016), “Digital Literacy: A Prerequisite for Effective Learning in a Blended Learning Environment", The Electronic Journal of e-Learning, Vol. 14, No. 1, pp. 54-65. 

  11. Chun Meng Tang and Lee Yen Chaw (2015). Digital literacy and effective learning in a blended learning environment. - European Conference on e-Learning, 601-610.
  12. Chun Meng Tang and Lee Yen Chaw (2013). Readiness for Blended Learning: Understanding  Attitude of University Students. International Journal of Cyber Society and Education, 6 (2), 79-100. http://dx.doi.org/10.7903/ijcse.1086

Conferences

International Conference Proceedings

  1. C.L. Thong, L.Y. Chaw, S.M. Chit, and C.Y. Lee (2019), “User Evaluation on Mobile Application for Shuttle Bus Service”, The 18th  International Conference on Intelligent Software Methodologies, Tools, and Techniques (SOMET 2019)”, 23rd – 25th September, Kuching, Sarawak, Malaysia.

  2. "L.Y. Chaw and C.M. Tang (2018), “Improving Learners’ Inclination to Complete Online Courses: Motivation and Engagement Factors”, Proceedings of the 17th European Conference on e-Learning, pp. 90-98, 1-2 November 2018, Athens, Greece. "
  3. L.Y. Chaw and C.M. Tang (2017), “The voice of the students: needs and expectations from learning management systems”, Proceedings of the 16th European Conference on e-Learning, pp. 116-123, 26 - 27 October 2017, Porto, Portugal.
  4. "C.M. Tang and L.Y. Chaw (2015), “Digital Literacy and Effective Learning in a Blended Learning Environment,” Proceedings of the 14th European Conference on e-Learning, 29-30 October 2015, pp. 601-610, University of Hertfordshire, Hatfield, UK. "
  5. C.M. Tang and L.Y. Chaw (2016), “Warranting value of information and tourists' trust in online booking websites”, International Conference on Internet Studies, 22-24 July 2016, Osaka, Japan.
  6. L.Y. Chaw and C.M. Tang (2014), “Learning Management System and Individual Learning Effectiveness: An Application of the Delone and McLean IS Success Model,” Proceedings of the International Conference on Internet Studies, 16-17 August 2014, Singapore.
  7. J.C. Ong, L.Y. Chaw and C.M. Tang (2015), “The Role and Impact of Business Process Management in Enterprise System Implementation,” Proceedings of the International Conference on Internet Studies, 18-19 July 2015, Tokyo, Japan.
  8. L.Y. Chaw and C.M. Tang (2011), “Are Students Ready for Blended Learning?”, FMIT Symposium of Business Management and Information Technology, Kuala Lumpur, Malaysia, 2nd November 2011, Organized by Faculty of Management and IT, UCSI University.

 

National Conference Proceedings

  1. S.M. Chit, L.Y. Chaw, C.L. Thong and C.Y. Lee (2017). A Pilot Study: Shuttle Bus Tracker App for Campus Users, International Conference on Research and Innovation in Information Systems (ICRIIS), 16 – 17 July 2017, Langkawi, Malaysia. Published by IEEE, Electronic ISSN: 2324-8157; DOI:10.1109/ICRIIS.2017.8002460
  2. C.L. Thong, S. A. Bilai, S. M. Chit, C.Y. Lee and L. Y.  Chaw (2016). A Preliminary Study on Mobile Application Development for Shuttle Bus Service, Regional Conference on Science, Technology and Social Sciences (RCSTSS 2016), 175-184. Published by Springer Link, https://doi.org/10.1007/978-981-13-0074-5_16

  3. C. Y. Lee,  N. L. Shin,  S. M. Chit, C. L. Thong and  L. Y. Chaw (2016). A Preliminary Study on Real-Time Mobile-Aided Shuttle Bus Service, Regional Conference on Science, Technology and Social Sciences (RCSTSS 2016), 195-203. Published by Springer Link, https://doi.org/10.1007/978-981-13-0074-5_18

Symposium

  1. L.Y. Chaw and C.M. Tang (2011), “Are Students Ready for Blended Learning?”, FMIT Symposium of Business Management and Information Technology, Kuala Lumpur, Malaysia, 2nd November 2011, Organized by Faculty of Management and IT, UCSI University. ISBN 978-967-10289-1-9.

Award and Recognitions

  1. Who’s Who Among Students in American Universities & Colleges, 1986-87

Memberships

  • Member of Alpha Chi National College Honor Scholarship Society, U.S.A. (permanent membership)

Research Supervision

DBA Supervisions

  1. Name :Pathmaraj KumarA/L Ganeson
    Degree: Doctor of Business Administration (DBA – UCSI University)
    Role: DBA Thesis Main Supervisor
    Title: The Impacts of Human Resource Management Practices, Organizational Learning, Social Capital and Entrepreneurial Orientation on Organizational Innovation: The Moderating Roles of Knowledge Sharing”.
    Status: Completed, February 2019
     
  2. Name: Ong Jung Chang
    Degree: Doctor of Business Administration (DBA – UCSI University)
    Role: DBA Thesis Main Supervisor
    Title: Innovation Performance
    Status: On-going
     
  3. Name: Low Kai Sei
    Degree: Doctor of Business Administration (DBA – UCSI University)
    Role: DBA Thesis Main Supervisor
    Title: Influence of Job Demand and Working Environment in Retaining Talents for Malaysian SMEs
    Status: On-going

     

MBA Supervisions

  1. Name: Kasozi Joseph
    Degree: Master of Business Administration (MBA – UCSI University)
    Role: MBA Thesis Main Supervisor
    Title: A Study on Relationship Between Social Influence, Motivation, System Quality, Perceived Benefits, and the Students’ Intention to Use eLearning
    Status: Graduated 2015
     
  2. Name: Au Yong Tuck Yew
    Degree: Master of Business Administration (MBA – UCSI University)
    Role: MBA Thesis Main Supervisor
    Title: Cloud Services Adoption by SMEs in Malaysia
    Status: Graduated 2015
     
  3. Name: Tey Ee Von
    Degree: Master of Business Administration (MBA – UCSI University)
    Role: MBA Thesis Main Supervisor
    Title: Relationship between Perceived Organization supports, organization Identification and Emotional Labor
    Status: Graduated 2016
     
  4. Name: Estieak Ahmed
    Degree: Master of Business Administration (MBA – UCSI University)
    Role: MBA Thesis Main Supervisor
    Title: Online Networking and travel behaviour
    Status: Graduated 2018
     
  5. Name: Cao Liu
    Degree: Master of Business Administration (MBA – UCSI University)
    Role: MBA Thesis Main Supervisor
    Title: The Impact of Mobile Payment on Customer behaviours: Evidence in China
    Status: Completed, December 2018
     
  6. Name: Ruth Moreblessing Chesa
    Degree: Master of Business Administration (MBA – UCSI University)
    Role: MBA Thesis Main Supervisor
    Title: An Investigation of Determinants Impacting Individuals’ Perception on the Usage of Cloud Computing Services
    Status: Graduated 2018
     
  7. Name: Jayanthy A/P Gobi
    Degree: Master of Business Administration (MBA – UCSI University)
    Role: MBA Thesis Main Supervisor
    Title: Factors Influencing Work Life Balance on Married Women
    Status: Graduated 2018
     
  8. Name: Cristianto Wijaya
    Degree: Master of Business Administration (MBA – UCSI University)
    Role: MBA Thesis Main Supervisor
    Title: Retention Problem: How to Deal with Millennials
    Status: Graduated 2018
     
  9. Name: Akomolede Mercy Dupe
    Degree: Master of Business Administration (MBA – UCSI University)
    Role: MBA Thesis Main Supervisor
    Title: Factors Affecting Employees’ Job Mobility in Malaysia
    Status: On-going
     
  10. Name: Andrew Chu Yun Hui
    Degree: Master of Business Administration(MBA (ODL) – UCSI University)
    Role: MBA Thesis Main Supervisor
    Title: The Behavioral Intention to Use LMS Among Diploma Students  
    Status: On-going