Industry Visit - FM Global Logistics (M)

Industry Visit - FM Global Logistics (M)


PORT KLANG : UCSI University's Logistics Student Association (LSA) recently organised an industrial trip to FM Global Logistics (M), a wholly Malaysian-owned international freight service provider that offers diverse business activities under several divisions covering sea, rail, airfreight and tube, barge service, customs brokerage, distribution, container haulage and conventional trucking services. FM Global Logistics (M) comprises 12 subsidiaries in Malaysia and 4 subsidiaries overseas, namely Singapore, Thailand, Indonesia and Australia. 

A total of 41 students from the BA (Hons) Logistics Management, BA (Hons) Supply Chain Management, and Diploma in Logistics Management programmes seized the opportunity to observe the real-time operation of logistics activities, in particular those carried out by departments such as import, export and customs brokerage as well as warehouse operations which usually requires special permission.

Puan Noorsiah binti Ahmad, UCSI’s logistics lecturer accompanied the student group. The students were first given a detailed briefing by Prof Dr. Umi Nadra, General Manager, regarding the core business, layout of the company’s premises in Port Klang and future development plans. This was followed by a Q & A session on how the company maintains its competitiveness in Malaysia and globally.

Students were then given a tour around the premises. First, at the import department, Prof Dr. Umi Nadra described about the distribution and workflow that takes place to ensure operations are carried out effectively and efficiently. Next, the students visited the export department accompanied by Ms. Cijay. She pointed out that English proficiency is the most crucial element that students must master in order to become competitive in the logistics industry followed by good attributes such as hardworking. 

Next, students were given a chance to visit the customs brokerage department to observe how FM Logistics performs and manages its customs brokerage operations. Mr. Salim shared his years of experience and the enthusiastic students enquired about real practices in customs brokerage. Lastly, for the warehouse tour, due to security reasons, students were only allowed to observe parts of the warehouse operations such as the e-commerce and shoes departments. The students were profoundly impressed by the facilities and efficiency of the systems in place at FM Global Logistics (M). The preparation and in-depth briefing as well as educational Q&A sessions throughout the industrial visit reflected FM Logistics’ support for the students’ educational visit and learning experience.

Puan Noorsiah presented Prof Dr. Umi Nadra with a token of appreciation before group photos. The industry visit was a part of the university’s initiative to expose logistics and supply chain management students to real-world practices of the logistics industry to complement their theoretical learning in the classroom.